Community Outreach

Building a mass transit system can temporarily impact neighborhood residents and businesses. That's why Sound Transit employs a team of experienced professionals to work with community members and businesses to provide information, hear concerns and work on solutions.

Outreach commitments for Link light rail, Sounder commuter rail and ST Express capital projects:

• Provide advance notification of construction activities.
• Maintain a 24-hour construction hotline 1-888-298-2395 as a quick and effective means to contact or report any construction related issues.
• Provide other opportunities, such as community meetings, printed updates, and electronic media, to find out about construction activities.
• Regular construction meetings for impacted neighborhoods.
• Regular written construction updates that are mailed to surrounding neighborhoods.
• Maintaining up-to-date project information on the Sound Transit Web site.
• Assist individuals with limited English skills by providing interpretor and translation services upon request for written materials and planned events.
• Work with businesses and residences to find solutions to construction-related impacts.

In addition to keeping the community well informed, the outreach team also assists impacted businesses and residents through our construction mitigation efforts.

Sounder and ST Express Capital Projects Outreach Contact:

Roger Iwata
Community Outreach Specialist
Phone: (206) 689-4904
roger.iwata@soundtransit.org

Link Light Rail Outreach

The Link light rail system is one of the largest capital projects now under construction in Washington state. That's why Link light rail outreach provides the following services in addition to the outreach conducted for commuter rail and express bus capital projects:

• Interpretive services for all written materials and planned events.
• Interpretive services for day-to-day conversations in the field.
• Safety and educational programs for school children.
• Construction-related traffic detour information online.
• Regular construction update meetings at local businesses, at times convenient for local business owners.
• Up-to-date construction information on the Sound Transit Web site
• Work one-on-one with businesses and residents to find solutions to construction-related impacts

Link Light Rail Outreach Contacts: