This November, we’re excited to launch our annual passenger experience survey! We want to hear your thoughts on riding Sound Transit and identify areas where we can improve our services.
This year’s survey invites Sound Transit riders to grade us across eight key categories: cleanliness, maintenance, safety, availability, accessibility, dependability, passenger information, and passenger care.
This questionnaire will allow riders to pinpoint specific issues that impact their experience, helping us gather more actionable feedback.
The survey is open through Dec. 20. As a thank you for your participation, all respondents will be entered into a drawing for the chance to win one of several gift cards: Fifteen winners will receive a $100 card, and four lucky participants will win a $250 card!
Your feedback is invaluable in helping us improve your experience. Thank you for sharing your insights!
Curious about last year's survey results? See how Sound Transit passengers rated us on our annual report card!